Privacy Policy

1. Information Gathered

We collect information when you register on our site, when you log in to your account, make a purchase, and/or when you log out.

Personal information collected includes your name, address, e-mail address, phone number.

In addition, we automatically receive and record information from your computer and browser, including your IP address, your software and hardware, and the page you request.

The information collected complies with the French Data Protection Act (LIL 78-17 of January 6, 1978 on data processing, data files and individual liberties, amended by Decree No. 2019-536 of May 29, 2019) and the RGPD (General Data Protection Regulation EU 2016/679).

2. Use of information

Any information we collect from you may be used for :

– Complete an online purchase of a product and/or service
– Personalize your experience and meet your individual needs
– Provide personalized advertising content
– Improve our site
– Improve customer service and support needs
– Contact you by e-mail

3. E-commerce privacy

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.

4. Disclosure to third parties

We do not sell, trade or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, so long as those parties agree to keep such information confidential.

5.Protection of information

Nous mettons en œuvre une variété de mesures de sécurité pour préserver la sécurité de vos informations personnelles.

Nous utilisons un cryptage à la pointe de la technologie pour protéger les informations sensibles transmises en ligne.

Nous protégeons également vos informations hors ligne. Seuls les employés qui ont besoin d’effectuer un travail spécifique (par exemple, la facturation ou le service à la clientèle) ont accès aux informations personnelles identifiables.

Les ordinateurs et serveurs utilisés pour stocker des informations personnelles identifiables sont conservés dans un environnement sécurisé.

Les données recueillies sont conservées 3 ans en base active et seront détruites après cette période.

6. Use of cookies

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

The type of cookies used are

– Necessary/essential cookies

These cookies are essential to provide you with the services available on the website and to enable you to use some of its functions. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with these services.

– Analytical cookies

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on parameters such as number of visitors, bounce rate, source of traffic, etc.

– Advertising cookies

Advertising cookies are used to provide visitors with personalized advertisements based on the pages you have previously visited and to analyze the effectiveness of advertising campaigns.

Your choices concerning cookies:

You can customize the use of cookies and accept only essential cookies. However, if you prefer to avoid the use of cookies on the website, you must first disable the use of cookies in your browser, and then delete any cookies stored in your browser and associated with this website. You can use this option to prevent the use of cookies at any time.

If you do not accept our cookies, you may experience inconvenience when using the website, and some functions may not function correctly.

If you wish to delete cookies or ask your web browser to delete or refuse them, please consult the help pages of your web browser.

You have the option of setting cookies on the home page when you first log on and then via “manage my cookies” by clicking on the cookie icon at the bottom left of our site.

7. Consent

By using our site, you agree to be bound by this privacy statement.

8. Right to object, rectify and be forgotten

At any time, you have the right to request the erasure, rectification, opposition to the processing of your personal data (Article 16,17 and 21 of the General Data Protection Regulation EU 2016/679 – GDPR) by mail or e-mail to:

Dermaj
For the attention of the DPO (Data Protection Officer)
2791 Chemin St Bernard
06220 Vallauris
Email : dpo@dermaj.fr

However, if you feel that your request has not been processed correctly, you can contact the CNIL (https://www.cnil.fr/fr/adresser-une-plainte).